Humber/Ontario Real Estate Course 4 Exam Practice

How should Salesperson Dyer handle a friend's request to cancel a listing with another brokerage and re-list with Dyer, from a REBBA Code of Ethics perspective?

1. Explain the steps to cancel the listing for the friend

2. Explain the steps but not attempt to list the property afterward

3. Advise the friend that only her broker of record can provide guidance on cancellation

4. Respect the existing listing and not influence cancellation

5. Offer to contact the other brokerage on the friend’s behalf

6. Inform the friend about competitive listing rates

The correct answer is: Respect the existing listing and not influence cancellation

In this scenario, the most appropriate course of action is to respect the existing listing and not influence the cancellation. This approach aligns with the REBBA Code of Ethics, which emphasizes the importance of respecting existing client relationships and the contracts formed between a seller and their listing brokerage. By choosing not to interfere with the current listing, Dyer upholds professional standards and avoids any potential ethical pitfalls that may arise from trying to influence a friend to terminate a contract with another brokerage. Respecting the existing listing also fosters a culture of fairness and integrity within the real estate profession. It helps maintain trust among all parties involved—clients, agents, and brokerages—ensuring that Dyer is recognized as a principled professional. Other options, such as explaining the steps to cancel the listing or advising the friend to consult her broker of record for cancellation guidance, may inadvertently suggest a willingness to interfere with the existing agreement. Even actions such as contacting the other brokerage or discussing competitive rates could be perceived as undermining the established relationship, which may lead to conflicts or ethical violations. Thus, it is ethically sound practice for Dyer to prioritize respect for the current listing.