Humber/Ontario Real Estate Course 4 Exam Practice

How should Salesperson Handal respond when a client from another brokerage asks how to cancel their current listing?

1. Advise the client to speak directly to their existing brokerage

2. Discuss the listing to potentially gain a new client

3. Suggest methods to cancel the listing if the discussion happens privately

4. Contact the client's existing brokerage to request termination

The correct answer is: Advise the client to speak directly to their existing brokerage

Advising the client to speak directly to their existing brokerage is the most appropriate and ethical response. This approach respects the client's current contractual obligations and the relationship they have with their existing brokerage. It's essential for a salesperson to avoid any actions that could be seen as interfering with another brokerage's client relationships, which could lead to potential legal or ethical issues. Engaging directly with the client about how to cancel their listing could be viewed as attempting to poach the client from their current brokerage, which is not only unprofessional but could also violate industry standards and regulations. It’s crucial for salespersons to foster trust and professionalism in their dealings, which includes encouraging clients to follow proper channels when dealing with existing agreements. By guiding the client to discuss their concerns directly with their current brokerage, Salesperson Handal ensures that the client’s needs are addressed appropriately while maintaining integrity in the real estate practice.