Humber/Ontario Real Estate Course 4 Exam Practice

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When representing a buyer client, which action must a salesperson take to protect the buyer’s best interests?

  1. A salesperson is only obligated to show properties to a buyer client that they have expressly requested to see.

  2. A salesperson must protect the buyer client's best interests, but not a buyer customer's best interests.

  3. When negotiating an offer for a buyer client, the salesperson should disclose the buyer's motivation to purchase.

  4. Working with appropriate third party professionals is an important duty when representing a buyer customer.

  5. A salesperson should avoid disclosing potential issues with the property to the buyer client.

The correct answer is: A salesperson must protect the buyer client's best interests, but not a buyer customer's best interests.

When representing a buyer client, the salesperson has a fiduciary duty to prioritize the best interests of that client above all others. This responsibility includes a commitment to loyalty, confidentiality, and full disclosure to the buyer. The fiduciary relationship means that the salesperson must act in ways that advance the buyer's objectives throughout the purchasing process. In contrast to the treatment of a customer, who does not have the same level of representation and protection, the obligation to act in the buyer client's best interests is paramount. This includes advocating for the client during negotiations, ensuring that they have all the necessary information and resources, and staying devoted to achieving the best possible outcome for them. While protecting the interests of a buyer customer is commendable, it does not hold the same legal requirements or ethical obligations as those associated with a buyer client. Thus, focusing on the client's specific needs and objectives is crucial for a salesperson in a professional capacity. Understanding this distinction reinforces the importance of the fiduciary relationship in real estate transactions.