Humber/Ontario Real Estate Course 4 Exam Practice

Which of the following is a FALSE statement about a salesperson’s obligations to clients and customers?

1. Salespeople must always keep client information confidential.

2. Salespeople should not mislead customers about known issues with a property.

3. Salespeople are allowed to disclose essential details of the client's financial status to any interested party.

4. Salespeople have a duty to treat all clients and customers fairly.

5. Salespeople should ensure that provided information is current and accurate.

6. Salespeople must only act within the scope of their expertise.

The correct answer is: Salespeople are allowed to disclose essential details of the client's financial status to any interested party.

The statement regarding the allowance for salespeople to disclose essential details of a client's financial status to any interested party is indeed false. In real estate practice, maintaining client confidentiality is a fundamental ethical obligation. Salespeople are bound to protect private information regarding their clients, including financial details, unless the client has explicitly given consent to disclose such information. This duty to keep client information confidential fosters trust and encourages open communication between the client and the salesperson, which is crucial in real estate transactions. The other statements reflect accurate obligations that salespeople must adhere to, such as maintaining confidentiality, providing truthful information, treating clients and customers fairly, ensuring information is current and accurate, and operating within their expertise. All these responsibilities contribute to a professional and ethical practice in real estate, enhancing the integrity of the industry as a whole.